Customer Service Representative Community, Social Services & Nonprofit - Grain Valley, MO at Geebo

Customer Service Representative

2.
5 Grain Valley, MO Grain Valley, MO Full-time Full-time $16 an hour $16 an hour Lincare is the nation's leading provider of oxygen, durable medical equipment and clinical respiratory services.
We are currently seeking Enteral Customer Service Reps to join our Grain Valley, MO location.
WHY WORK AT Lincare? Culture- An inclusive, open and friendly environment focused on our associates and their success Benefits- Comprehensive benefits package with flexible options to fit your individual needs Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients The Enteral CSR aids in all Customer Service functions of order entry/paperwork acquisition for insurance guidelines and review while also abiding by the procedures set forth by management within the Enteral business.
Job
Responsibilities:
Calls patients for reorders of their nutrition Reviews and makes sure all documentation received meets insurance guidelines Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable documents are received Works with the intake department or within it to ensure timely verification of benefits and helps coordinate setups with intake/staff in the company locations and the Referral Source Deletes, corrects, or re-enters patient orders as deemed necessary Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel Requirements:
Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients alike Help with the training of employees Calculate figures and amounts in reference to frequency and doses dispensed Apply common sense understanding to carry out oral and written instructions Education and
Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience Computer entry experience necessary Physical Demands:
The employee must occasionally lift and/or move up to 10 pounds.
Job Type:
Full-time Pay:
$16.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.